Frequently Asked Questions
Everything you need to know about your Evolving Apes experience.
What is the standard shipping timeframe?
We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international orders may take 10-14 business days depending on your location.
What is your return policy?
We offer a 30-day return policy on all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.
How can I track my order?
Once your order ships, you will receive an email notification containing a tracking number and a link to monitor your package's progress in real-time.
Are your products sustainably sourced?
At Evolving Apes, we prioritize quality and ethics. We partner with manufacturers who adhere to strict environmental standards and fair labor practices to ensure our products are both durable and responsible.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Please note that international orders may be subject to local customs duties and taxes upon arrival.